Best Rate Guarantee
Rest assured that you’ll always find the guaranteed lowest rates for The Cove Lakeside Resort right here on our official website. Feel confident when you book directly with us, knowing that you’re guaranteed the Best Available Rate for your stay.
If you do find a lower published rate prior to – or within 24 hours of – booking your suite, please give us a call. We’ll happily honour that confirmed lower rate.
Note that our Best Rate Guarantee does not include packaged rates or reservations booked via opaque or auction sites.
Resort Amenities
We have a variety of outdoor games and activities for you to enjoy with your friends and family. Visit our Front Desk Team for more details and to access the following activities:
Seasonal Availability (May long weekend - October long weekend):
Two Outdoor Geothermal Heated Pools & Waterslide
Two Outdoor Hot Tubs
Private Beach
Tennis & Pickleball Court and Basketball Net (advance booking recommended)
Outdoor Fire Pits
BBQ Grills
Giant Chess Board
Putting Green
Bocce Ball Set
Lawn Dice Game
Year-Round:
Outdoor Fire Pit
Outdoor Hot Tub
Fitness Centre
Theatre Room with DVD Library (advance booking recommended)
Playing Cards
Resort activities are weather dependent and subject to change. From June through to September, all rooms are subject to a Resort Fee of $20 plus tax, per night. To view more information about our amenities and their current availability please click here.
Arrival & Departure Policy
• Check-in time: 5:00pm Check-out time: 10:00am
• Upon check-in guests will be required to present valid government-issued photo identification and a valid credit card (Debit Credit Cards are not accepted); registered hotel guests must be 19 years or older.
• Upon arrival a credit card pre-authorization of $500 will be processed for possible damages and incidentals.
• Resort Fee: $20 per night plus tax fee applies to reservations staying from June – September.
• For any departures after 10:00am, a charge of 50% of the nightly room rate will apply, and for departures past 1:00pm, a charge of 100% of the nightly room rate will apply.
• Check-out prior to the confirmed check-out date will result in the full payment of the entire stay, including taxes.
Additional Person Policy
• Children under 18 years of age stay free with an accompanying adult, to a maximum of occupancy restrictions.
• Suite occupancy is restricted to 2 adults per bedroom.
Guarantee Policy
• From October - May, a deposit of one night’s room and taxes is processed at the time of booking, and from June - September, a deposit of two night's room and taxes is processed at the time of booking; on the credit card provided to secure your reservation. Debit Credit Cards are not accepted. This credit card must be presented with valid Government-issued ID upon check-in.
Payment Policy
A deposit of one night's accommodation (room and taxes) will be taken at the time of booking from October - May and a deposit of two night's accommodation (room and taxes) will be taken at the time of booking from June - September; on the credit card provided to secure your reservation. Debit Credit Cards are not accepted. This credit card will be used for full payment as outlined in this policy; and must be presented with valid Government-issued ID upon check-in.
• During the High Season (June - September) full payment for the entire stay will be taken 14 days prior to arrival.
• During the Off Season (October - May) full payment for the entire stay will be taken 48 hours prior to arrival.
Accommodation Taxes and Fees
PST (Provincial Sales Tax) = 8%
GST (Goods & Services Tax) = 5%
DMF (Destination Marketing Fee) = 3% plus taxes
From June through to September, all rooms are subject to a Resort Fee of $20 plus tax, per night. This fee allows guests access to all of our summer amenities including:
● Two Outdoor Geothermal Heated Pools & Waterslide
● Two Outdoor Hot Tubs
● Private Beach
● Tennis & Pickleball Court and Basketball Net
● Fire Pits
● BBQ Grills
● Fitness Centre
Some of our amenities are available year-long, to view our amenities and their current availabilty please click here.
Group Rooms Policy
All group booking requiring five or more suites must book directly with our Sales team and are offered a seamless booking experience, special room rates, flexibility and ease at time of check-in and a level of care creating a memorable experience for your group. To book five or more guestrooms, please complete the form here.
Cancellation Policy
• Failure to cancel within time frame specified below will result in a fee equivalent to the booked length of stay (room and taxes):
High Season (June - September): The Cove Lakeside Resort allows a cancellation with full refund up to fourteen (14) days prior to your arrival date.
Off Season (October - May): The Cove Lakeside Resort allows a cancellation with full refund up to 48 hours prior to your arrival date.
No Show Policy
• Failure to cancel within the time frame specified in our Cancellation Policy or failure to arrive on the confirmed arrival date will result in the full payment of your entire stay including taxes being forfeited.
Housekeeping Policy
• The Cove does not provide daily housekeeping service, however a towel and linen exchange, and amenity replenishment is available on request.
Non-Smoking Policy
• Smoking is strictly prohibited in any of our guest suites including on patios and balconies.
• Please inquire with Front Desk about the designated outdoor smoking area.
• A Deep Cleaning Fee of $500 plus tax will be charged for non-compliance.
Pet (Dog) Policy
• A Pet Fee of $20 plus tax, per dog per night will apply, at a maximum allowance of 2 dogs per suite, with a 75 pound (34 kg) weight limit.
• As all suites are not pet-friendly, these suites must be booked in advance. Please notify our team that you plan to bring your dog when making your reservation to ensure we are able to accommodate your arrival.
• A dog policy waiver must be signed at check-in.
• A Room Cleaning Fee of $300 plus tax is charged if a dog is brought into the suite without notice.
• Dogs only, no other pet varieties are permitted in resort suites.
View our Pet Policy Registration & Waiver Form here.
Parking Policy
• Complimentary parking is available for resort guests in our above ground parking lot or in our underground parking garage.
• The underground parking garage has a maximum height clearance of 6'3" and is subject to availability.
• Trailer, Boat and RV parking is not allowed on resort property.
Privacy Policy
The Cove Lakeside Resort values your privacy. We want you to be confident in using this site to make your online reservations at our resort in West Kelowna, British Columbia. In addition, we are very much aware of your concerns about the confidentiality of your information and we have no desire or intent to infringe on your privacy.
We will not provide your personal information to anyone else. When you submit your personal information such as your name, address, email address, and telephone number, we will not give or sell this content to any outside company for any use. This information will be kept confidential and will be used only to support your customer relationship with us. We have appropriate security measures in place to protect against the loss, misuse or alteration of information we have collected from you at our site.
All the information contained in this website, including the site design, graphics and text, are the copyrighted property of The Cove Lakeside Resort. Any other trademarks, company names, product names, and/or logos set forth in this website are the property of their respective owners.
Cookies Policy
Last updated: March 1, 2019
The Cove Lakeside Resort uses cookies on www.covelakeside.com. By using the website, you consent to the use of cookies.
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When you use and access www.covelakeside.com, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the website, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the website, deliver advertisements on and through the website, and so on.
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.