Cove Cares Commitment

The health, safety and security of our team members, our guests, and our community is our top priority. Our "Book with Confidence" Cove Cares Commitment was designed to enhance safety and to minimize risk for our guests and team members.

Our "Book with Confidence" Cove Cares Commitment initiative focuses on three critical touchpoints. They include the following highlights:


Cleaning and Sanitization
•    Our “Book with Confidence" Cove Cares Commitment program is our commitment to cleaning, providing guests with the confidence they deserve
•    The cleaning and sanitization of our condo style suites is our priority. Team members emphasize thorough sanitizing of our suites including TVs, remote controls, tables, doorknobs, light switches, desks, phones, keyboards, toilets, faucets, and sinks
•    We do not provide stayover service; however, we will arrange for delivery of essentials, such as towels, coffee, tea etc. Our condo style suites offer you a home away from home, with fully equipped kitchen, in-room laundry, etc.
•    Frequent cleaning and heavy disinfection of high-touch public surfaces, including lobby doors and handles, light switches, front desk, vending areas, ATM & credit card machine, corridor and stairwell handrails and elevators
•    Hand sanitizer stations in the lobby for guest use and in the team center for team member uses

 

We want to ensure your stay with us is safe and memorable as always! If you have any questions or concerns, please contact us at info@covelakeside.com or call us at 250-707-1800.